Navtona Services - Pest control, fumigation and cleaning service provider.

The phrase "the customer is always right" is a common business mantra that suggests that businesses should prioritize customer satisfaction and prioritize meeting their needs and demands. However, it is important to note that this statement is not an absolute truth and should be understood in context. Here are a few points to consider: 1. Subjectivity : Customers may have different opinions, preferences, and perspectives. While it's essential to listen to and understand customers' feedback and concerns, it doesn't mean that their individual preferences or subjective opinions are always objectively correct. 2. Unreasonable Expectations: Customers may sometimes have expectations that are unrealistic or unreasonable. Businesses need to manage customer expectations and set realistic boundaries to ensure a fair and sustainable relationship. 3. Ethical Considerations : The principle of "the customer is always right" should not be used to justify unethical or i...

  Why do we need fumigation?  And where do we go wrong? Let's start by defining what is fumigation. Fumigation is a method of pest control or the removal of harmful micro-organisms by filling an area with gaseous pesticides—or fumigants. There are several reasons why general pest control is important. Here are some of the key reasons: 1. Health and Safety: Pests such as rodents, cockroaches, flies, mosquitoes, and ticks can carry and transmit various diseases to humans. These diseases can range from mild illnesses to more severe conditions, including salmonella, dengue fever, Lyme disease, and hantavirus. Regular pest control helps eliminate or reduce the presence of these disease-carrying pests, minimizing the risk of infections and keeping people safe and healthy. 2. Property Damage: Pests can cause significant damage to structures, furniture, and belongings. For example, termites can silently eat away at the wooden structures of a building, leading to costly repairs. Ra...

How Navtona was started. Over a decade now, Navtona started its Journey. It's not been easy since they were ups and down. They say building a successful brand will take 5-10 years to be recognized and that's true here is our journey. I remember our first Name was Vantona Services which came from the first letters of my sibling's names. Vantona is the parent of Navtona which still came from the names of my siblings. Vantona was created in 2009 after 5 years of experience working for a well-known fumigation company. The journey there was great and I truly miss that. Traveling across Kenya was my norm, some of the jobs outside Nairobi came as a tour to me since I had to travel to different places for work and adventure e.g Maasai Mara, Samburu Amboseli, and Shimba hills,  I mean I have seen the big 5 animals in Kenya and traveled to all wildlife adventures. The corporate world today is meant to give you experience and mentorship skills. The idea came from a client who was se...